1. Introduction Welcome to BioPure LLP (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your data when you visit https://biopurellp.com (the “Site”).

 

2. Information We Collect We collect information to provide better services to all our users.

  • Personal Information: Name, email address, phone number, shipping address, and billing address when you make a purchase or sign up for our newsletter.

  • Payment Information: Credit/debit card details or UPI IDs. Note: We do not store your payment credentials on our servers. All payments are processed through secure third-party payment gateways (e.g., Razorpay, PhonePe).

  • Automated Information: IP address, browser type, device information, and browsing behavior using cookies.

3. How We Use Your Information We use your data for the following purposes:

  • To process and deliver your orders.

  • To send order updates, invoices, and shipping notifications.

  • To respond to your customer service requests.

  • To improve our website functionality and user experience.

  • To send marketing emails about new eco-friendly products or offers (only if you have opted in).

4. Sharing of Information We value your trust and do not sell your personal information to third parties. We may share data only with:

  • Logistics Partners: To deliver your products (e.g., Shiprocket, Delhivery).

  • Payment Processors: To securely process transactions.

  • Legal Authorities: If required by law or to protect our rights and safety.

5. Cookies Our website uses cookies to enhance your browsing experience, remember your cart items, and analyze site traffic. You can choose to disable cookies through your browser settings, though this may affect some site functionalities.

6. Data Security We implement industry-standard security measures (SSL encryption) to protect your data during transmission. However, no method of transmission over the Internet is 100% secure.

7. Your Rights You have the right to access, correct, or delete your personal information held by us. To request these changes, please contact us at legal@biopurellp.com.

8. Updates to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.

9. Contact Us If you have questions regarding this policy, please contact us:

  • BioPure LLP

  • Address: [Insert Registered LLP Address]

  • Email: [Insert Support Email]

  • Phone: [Insert Phone Number]